FAQ

How do Brookwood Loans work?

Brookwood Loans are consumer loans that have 36 monthly payments, similar to a car payment. The first payment is due one month after you sign your loan agreement. Payments are due on the same day each month.* There are NO hidden fees or "Balloon Payments."

What amounts are offered?

In most states Brookwood Loans offers unsecured loans of $1000, $1500, $2000, $2500 and $3000. Some states have certain limitations, check your state for details.

Does Brookwood Loans check my credit?

Yes. We check your credit with major credit reporting agencies.

How much is the application fee?

$0. We do not charge an application fee.

Can I apply for a loan?

Yes, if you:
are at least 18 years old
have a Social Security Number
have a valid US checking account in your state of residence
are a resident of one of the State(s) in which we are accepting applications

(currently Alabama, Georgia, Missouri, South Carolina, Texas, Utah, and Wisconsin.)

How do I apply for a Brookwood loan?

Just complete the online application.

When are you open?

We accept applications 24 hours a day, 7 days a week, online at www.brookwoodloans.com. However, we are only able to offer 1-hour processing time Monday through Friday, from 9:00 AM to 5:30 PM Eastern Time. Any application not submitted during these hours will be processed at the beginning of the next business day.

What documents will I need to provide?

You will need: a copy of your driver's license a voided check from your active checking account If you are self-employed, you will also need a copy of your most recent bank statement and certain tax documents.

Is Brookwood Loans licensed?

Yes. We are licensed as a lender in all states in which we offer Brookwood Loans (except Alabama and Georgia where no license is required).

Is "www.brookwoodloans.com" secure?

Yes, our website is set up and maintained to ensure our customers' information is secure. We use NSA-certified 128-bit encryption with a Secure Socket Layer connection to ensure that our customers have the same level of security afforded to the United States Government. If you are still unsure about the security of doing business with Brookwood Loans online, feel free to call one of our representatives between 9:00 AM and 5:30 PM Eastern Time.

What can I expect after my application is approved?

We will ask you to fax in a copy of your driver's license and a voided check. You will then have an opportunity to review the payment terms and make a decision whether to accept or reject the loan offer. If you decide to accept our offer, you will complete our online loan agreement and execute the loan agreement electronically.

How fast will I get my money?

If the loan agreement is completed online before 1:00 PM Eastern Time, you should get your money the same day; otherwise, you will get it the next business day.

What is the interest rate?

Our interest rates are located on our rates page.

What fees will I have to pay to get my loan?

None.

How do I make payments on my Brookwood loan?

Typically, payments are withdrawn automatically from your checking account monthly on your due date, using our e-pay service.

Is there a penalty for paying my loan off early?

No.

What if I have questions about my account or need answers to general information?

You can call Brookwood Loans' customer service department at 1-866-582-7759(1-866-582-7759), Monday through Friday, from 9:00 AM to 5:30 PM Eastern Time.

Can I check my account balance on-line?

Yes! Just click the login button on the top navigation bar, or click here, and enter your login information to take you to your Brookwood Loans Online Management System. *If your payment day falls on the 29th, 30th, or 31st and the month does not have that day, then your due date will fall on the last day of the month.